Kotka Erahaigla AS is committed to protecting the privacy of its clients and users. Accordingly, we have established this Privacy Policy for the collection, use, disclosure, transmission and storage of client data. Our activities on the Internet are conducted in compliance with all relevant activities and the legislation of the European Union and the laws of the Republic of Estonia. Take a moment to review our privacy policy.

The owner of the website and the chief data processor is Kotka Erahaigla AS, address Kotka 12, Tallinn 11315, commercial register code 12895108, phone +372 653 0777 and e-mail

Collection and use of personal data

Personal data is the data that Kotka Erahaigla AS collects during the performance of a contract concluded with an individual or for contacting him / her.

The collection of client personal data can take place in the following manners:

  • providing contact information (including your name, social security number, postal address, telephone number, e-mail address, preferred method of contact) at our clinic, website or elsewhere:
  • when using the website through the client’s cookies.
  • when submitting an inquiry or placing an order on our website or clinic (Kotka Erahaigla AS may voluntarily request personal data and personal information in certain areas of the website. Required personal data may include name, address, postal code, e-mail address, telephone number and other data).
  • collection of other data

We also collect non-personal data – information that cannot be directly linked to a specific person (gender, age, language preference, location).

We may also collect information about generalised client activity on our website. This information is collected and used to provide clients with more useful information and to know which parts of the website, products and services are of most interest. Aggregate data is treated as non-personal data in this Privacy Policy.

Use of personal data collected

With the help of the collected personal data, we can inform Kotka Erahaigla AS about product news, campaigns and upcoming events. A client who does not wish to be on our newsletter list or receive notifications about products or services that may be of interest to them may remove themselves from the target audience at any time. We also use the collected personal data for the delivery of goods and the fulfilment of obligations to the client.

In order to better serve the client, Kotka Erahaigla AS may disclose information about individual users to a third party who provides the services of Kotka Erahaigla AS and has contractually undertaken to keep the shared information confidential.

Modification of the collected personal data

Personal data collected to identify and contact the client may be viewed, altered and supplemented by sending a request to

Protection of personal data

Kotka Erahaigla AS takes all precautionary measures (incl. administrative, technical and physical measures) to protect the client’s personal data. Only authorised persons have access to change and process the data.


All personal data of the client that has become known during the visit to the website of Kotka Erahaigla AS and the performance of inquiries will be treated as confidential information.

Terms and conditions of privacy policy and changes

By using the website of Kotka Erahaigla AS and filling in an application for ordering a product or service, you have read and agreed to these principles and conditions. We reserve the right to change the general terms and conditions of the privacy policy, if necessary, by notifying all regular clients.

If you have any questions or concerns about the privacy policy or data processing, please contact us at